Click here to learn more about our protocols

Personalized Care...
Ultimate Comfort
Call (518) 324-5555 today!

 Prior to your appointment: 


We will reach out to you to confirm your appointment and go over the new COVID-19 questionnaire to analyze your viral risk factors.

The day of your appointment:


  • Please arrive 15 minutes prior to your appointment time to fill-out your forms and the new COVID-19 questionnaire. To save time, you have the option of filling out the forms electronically ahead of your appointment, click here to be redirected to our online forms.
  • If someone is accompanying you, he/she will have to wait outside as we have a 3-person limit in the waiting area.
  • Please remember to enter the building one at a time as we only allow one person in the foyer to maintain social distancing.
  • Upon entering the building, we will ask you to:
  • wear a mask;
  • put on provided clean shoe covers;
  • and wash your hands in the adjacent restroom.
  • Before proceeding to the check-in counter, one of our team members will take your temperature and screen you. (if your temperature is too high, we will reschedule your appointment to a later date).


New safety protocols:


In an effort to maintain a safe environment, we have implemented several safety measures and invested in new technologies as extra precautions to help reduce aerosols and limit the spread:

  • You will notice that our entire team looks a little different as we are now wearing additional Personal Protective Equipment (PPE). In the treatment area, our PPE (gowns, head caps, masks, face shields) are changed and cleaned for every patient.
  • We have also implemented an antimicrobial oral rinse prior to dental procedures to limit the amount of bacteria in the mouth.
  • Along with our strict sterilization and rigorous disinfection protocols, we have increased our lobby disinfecting frequency and we are encouraging the use of available hand sanitizers throughout the practice. 

New Technology:


 We have installed 2 levels of air decontaminant technology to help keep the air clean and ensure the healthiest environment possible:



  • To better capture aerosols at the source, we have installed additional and more efficient suction instruments to reduce by 90% the volume of aerosols and droplets projected during dental treatments .
  • To purify and sterilize the air, we have equipped each treatment room, as well as the waiting area with advanced air filtration and sterilization system (including a HEPA-Rx filter and a high intensity UV-C light) which eliminates 99.99% of bio-aerosol contaminants (viruses, bacteria...). (more info)



We are very excited to keep serving you and your family in a safe and relaxing environment. 



With love, 



Dr. Szmigiel, Dr. Roberts, and the Gentle Touch Family Dentistry team 



Are You a New Patient?
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Meet Our Team

Meet our team of highly-experienced and caring dentists, hygienists and staff.
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View Our Services

View of list of advanced dental treatments  we provide at our dental clinic.
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Patient Forms

For you comfort and convenience, you can download our forms and fill them out before your visit.
Read More

Map & Direction

Come and visit our modern dental office where we offer advanced dental care for the whole family.
Read More
Are You a New Patient?
icon-dentists

Meet Our Team

Meet our team of highly-experienced and caring dentists, hygienists and staff.
Read More
icon-services

View Our Services

View a list of advanced dental treatments we provide at our dental clinic.
Read More
icon-form

Patient Forms

For your comfort and convenience, you can download our forms and fill them out before your visit.
Read More

Map & Direction

Come and visit our modern dental office where we offer advanced dental care for the whole family.
Read More

Contact Us

Call (518) 324-5555 today

Gentle Touch Family Dentistry
67 Smithfield Boulevard
Plattsburgh, NY 12901

Mon, Tues, & Thurs: 8:30AM-5:00PM
Wednesday: 9:00AM-5:00PM

Fax: (518) 324-5898

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